Privacy Policy

At VenTrio we value the privacy of everyone who visits our website and contacts us. This Privacy Policy explains how information obtained through our website is collected, used and protected.

1. Information We Collect

Information you provide directly

• Name, surname, phone, e-mail and company details shared in quotation and contact forms
• Product, capacity and project details relating to your request
• Messages sent by e-mail, phone or WhatsApp

Information collected automatically

• IP address, browser type and version, operating system
• Pages visited, time spent and referral source
• Usage data obtained through cookies

2. How We Use the Information

• To evaluate your quotation requests and respond to you
• To provide information about our products and services
• To manage sales, production and after-sales support processes
• To measure site performance and improve user experience
• To fulfil our legal obligations

3. Sharing of Information

Your information may only be shared in the following cases:

• With our hosting, e-mail and IT providers (only to the extent required for the service)
• With analytics and measurement service providers
• Where there is a legal obligation or a request from a competent authority
• With our advisors, for the protection of our legal rights

4. Data Security

We take the necessary technical and administrative measures to protect your personal data:

• SSL/TLS encryption across the website
• Access to the administration panel limited to authorised persons
• Strong password policy and regular updates
• Backups and access logging

However, we should note that no data transmission over the internet can be guaranteed to be 100% secure.

5. Cookies

Cookies are used on our website. For detailed information please see our Cookie Policy.

6. Your Rights

For detailed information about your rights regarding your personal data and how to submit a request, please see our Privacy Notice (KVKK).

7. Third-Party Links

Our website may contain links to third-party websites. Our Company is not responsible for the content or privacy practices of those websites.

8. Changes to This Policy

This Privacy Policy may be amended in line with changes in legislation or updates to our services. The current version is always published on this page.